1. Introduction

This privacy policy sets out how Almanax Education handles your personal information that we collect through your use of this website and our services. We respect your right to data privacy and maintain a strict policy of confidentiality. We are committed to protecting and safeguarding your personal information. As part of this commitment, this privacy policy aligns with the Data Protection Act 2018, the General Data Protection Regulation ("GDPR"), and other applicable data privacy laws (collectively, "Data Protection Laws"). This privacy policy includes general privacy terms of Almanax Education that apply to all our dealings with you in any capacity.

2. The type of personal information we collect

The personal information we collect about you is made up from the information you and others give us during your use of the website and our services and during our communications with you.

3. How we collect the personal information and how we use it

Most of the personal information we process is provided to us directly by you. We collect and use personal data to offer you information, products and services. The data we collect may be transferred and processed between countries where data protection laws may differ. By using our services, you consent to the transfer of your data. This policy will apply to all forms of information and to all systems used to collect, store, process or transfer information.

We may use your information for the following purposes:

  • to communicate with you regarding our services, including responding to inquiries and providing updates;

  • to provide personalised educational or tutoring services tailored to your needs;

  • to process payments for our services;

  • to improve our services and enhance the user experience;

  • to comply with legal and regulatory requirements.

We may share your personal information with third parties, such as payment processors or service providers, to facilitate the provision of our services. However, we will only share information that is necessary for these purposes.

4. How we protect the personal information

We will take appropriate administrative, physical, and technical measures to safeguard your personal information from unauthorised access, collection, use, public disclosure, copying, modification, disposal or similar risks, and the loss of any storage medium or device on which personal information is stored. Your personal information will only be kept for a commercially reasonable period of time for the purposes stated above, and/or for as long as we have your permission to keep it. In addition, we limit access to your personal information to those of staff and tutors who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your personal information, and are constantly reviewing and enhancing our security measures.

In the event your personal information is subject to any unauthorised disclosure or access or any data breach incidents ("Data Breach Incident"), we will, in a timely manner and in accordance with laws and regulations, inform you of the basic conditions and possible impacts of the Data Breach Incident, response measures that are already taken or to be taken by us, suggestions for you regarding self-prevention and risk mitigation, our recommended remedial measures for you, and other relevant information. We will inform you of such information by email or telephone. We will also report the handling of such Data Breach Incident to the relevant authorities in accordance with regulatory requirements.

5. Data protection rights in relation to personal information

You have certain rights regarding your personal information, including the right to:

  • access and obtain a copy of your personal information;

  • correct any inaccuracies in your personal information;

  • delete your personal information, subject to legal obligations or legitimate interests;

  • object to the processing of your personal information in certain circumstances;

  • restrict the processing of your personal information in certain circumstances;

  • withdraw your consent to the processing of your personal information.

To exercise these rights or for any privacy related inquiries, please contact us using the contact information provided at the end of this policy.

6. Changes to this Privacy Policy

The terms of this privacy policy may be revised from time to time and we will use commercially reasonable methods to notify you of such revisions, such as by posting a revised version of this privacy policy on our website with effective date indicated or by notifying you of the revision via email if you have provided your email address to us.

7. Contacts in relation to privacy issues

You can contact us about privacy issues or comment or complain about our privacy practices by contacting us at info@almanax.co.uk.

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